FAQ
I received a damaged product. How do I get a refund/exchange?
We are always willing to help customers when it comes to damaged products. Customers must report claims/returns within 30 days since their purchase. Please e-mail us at kmcollectible@gmail.com to help you out.
What's your processing and time?
We have a 1 business day order processing time. Then shipping usually takes 3-5 business days. We use UPS/USPS for USA orders. For Canada, we use Canpar and UPS.
Do you have minimums?
Yes, we have a $25 minimum for all of our orders.
Do you offer private labelling?
We don't offer private labelling.